As General Manager, Lucy is responsible for the oversight of Balashine Properties' suburban Class A office portfolio with the support of the facilities and administrative teams. She has 30+ years experience in the real estate industry with the last 18+ years managing office, retail, and residential properties for the University of Pennsylvania off campus portfolio. She is a seasoned commercial real estate property manager specializing in tenant satisfaction, NOI optimization, and operational efficiency. Lucy's solid communication skills along with her leadership and team approach to problem solving, provide favorable results to enhance, promote, and elevate services. In her free time, Lucy enjoys spending time outside in nature gardening, taking walks, traveling, the beach and enjoying the company of family and friends.